01
Do I need an appointment?
Advanced booking is highly recommended. Appointments are required if you are requesting a certain time or therapist. Demand for appointments can be expected to be high on weekends and around the Holidays.
02
When should I arrive for my appointment?
We ask that you arrive 5 to 10 minutes prior to your scheduled appointment time. Arriving on time will allow you to enjoy your full treatment. Please avoid arriving more than 15 minutes prior to your scheduled time.
03
What's your gratuity policy?
Gratuity is not included in our prices and can be paid via cash or credit card. If your service met your expectations, you might consider using 15% to 35% of the full service price as a benchmark for gratuity.
04
What if I am late for my appointment?
If you will be late for your appointment, please call ahead 571-368-8761 and we will try to make adjustments so that you can enjoy your entire treatment time. However, please understand that this will not always be possible. If you are late, you will be responsible for payment for the entire service that was scheduled.
05
Where do I park and how much is parking?
Free parking available in our store lot behind, also available on both sides of the road. Click HERE to view parking instructions and our exact location.
06
What's your payment policy?
We accept cash and all major credit cards for services and for gratuities. Personal checks are not accepted.